By accessing our website or making a purchase through one of our sales channels, you fully and unreservedly accept these terms and conditions of sale. We invite you to read them carefully before placing any order.
These general terms and conditions of sale govern all sales of products and services offered by Martiny Luxury Skincare.
Any order implies full acceptance of these terms and conditions.
Martiny Luxury Skincare reserves the right to modify these terms and conditions at any time. The applicable terms and conditions are those in effect at the time of the order.
These terms and conditions apply to all sales made via:
the official website
WhatsApp Business
Instagram & Facebook
the physical store (Kinshasa)
The products offered for sale are those described in our communications. Product availability depends on stock levels in the Democratic Republic of Congo or Canada.
Prices are displayed in USD or CAD, depending on the customer's geographical location. Delivery costs are not included in the product price and are indicated when the order is confirmed.
Any confirmed order constitutes definitive acceptance of these general terms and conditions of sale. Once the order has been confirmed, it cannot be canceled or modified.
Deliveries are made in accordance with our current shipping policy. Delivery times may vary depending on the destination and product availability.
The customer is responsible for the accuracy of the information provided, including the delivery address.
The customer must be available to receive the package.
Any package returned due to absence or incorrect address will not be eligible for a refund.
All content on the Martiny Luxury Skincare website and media (text, images, visuals, formulations, brands) is protected by intellectual property laws. Any reproduction, use, or distribution without authorization is strictly prohibited.
